Bay Vista Waterfront Motel | Terms & Conditions

Welcome to Bay Vista Waterfront Motel

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TERMS & CONDITIONS:

** Sorry we do not take WINZ/emergency housing guests **

Cancellations:

General Cancellations: (Exceptions below)
We require 24 hours notice for cancellations.
Cancellations made within this time will be charged 1 nights accommodation if we are unable to on sell your unit. 
Cancellations over Christmas/New Year (25 Dec - 10 JAN)/Public Holiday Weekends:
We require 7 days notice for cancellations.
Cancellations made within this time will be charged for your entire stay if we are unable to on sell your unit.

Failure to Arrive: In the event of a no show the full amount of the reservation will be charged.

COVID 19: We do not charge for Covid 19 cancellations if you go into lockdown at short notice.  Other than this, all of the above cancellation policies apply.

 

Other:
Reception hours:

8am - 8pm but late arrivals are always welcome, please advise us upon booking or ring to let us know if you are going to be later than expected..

Check-in is available from 1pm (late check in off Ferry available also)
Check-out time is 10am on the day of departure.
Late check-out is by arrangement only.

Payment for all accommodation must be made on arrival and a credit card is required to secure all bookings. Overdue/recovery charges may be made if your account is not paid on time.

Visitors are not allowed in rooms after 10pm.
Damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.

Smoking is not allowed in any room on the property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.

Pet Policy: We do not permit pets in the units under any circumstances.
The exception being Seeing Eye Dogs by arrangement.