Bay Vista Waterfront Motel | Terms & Conditions

Welcome to Bay Vista Waterfront Motel

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TERMS & CONDITIONS:

** Sorry we do not take WINZ/emergency housing guests **

 

Bookings/Payment 

We require a credit card to secure all bookings. All accommodation must be paid for on arrival.  Please note that a surcharge of 2.5% will apply to all credit card payments made at the motel. Alternatively you may wish to pay by cash or EFTPOS which will not incur surcharge.  

Any overdue/recovery charges may be made if your account is not paid on time. 

Group Bookings: Bookings of 3 units or more are classed as a group booking.  A prepaid deposit of the 1st night of each unit booked is required. The cancellation notice required on group bookings is 7 days.  The deposit is non refundable in the event of a cancellation within the 7 days.

Cancellations

General Cancellations (Exceptions below) - 48 HOURS NOTICE
Peak Season Cancellations  (20 DEC - 31 MAR) & Public Holiday Weekends - 7 DAYS NOTICE
Group Booking Cancellations: (3 or more units) - 7 DAYS NOTICE
Any cancellations within these times will be charged for any nights we are not able to on sell if we have been fully booked and turned business away.

Failure to Arrive: In the event of a no show the full amount of the reservation will be charged.

 

COVID 19:  

We are not an isolation or quarantine facility.  There are isolation properties in Blenheim - for further information please phone the COVID 19 Ministry of Health information line on 0800 358 5453 or +64 9 358 5453

Please do not stay if you have cold or flu-like symptoms, such as fever, coughing or sneezing, difficulty breathing, sore throat and fatigue.  Out of good faith, if you have been in close contact with a confirmed Covid-19 case, or someone in self-isolation please take a Covid test before checking in at our motel.

Other:
Reception hours:

8am - 8pm but late arrivals are always welcome, please advise us upon booking or ring to let us know if you are going to be later than expected..

Check-in is available from 1pm (late check in off Ferry available also)
Check-out time is 10am on the day of departure.
Late check-out is by arrangement only.

Visitors are not allowed in rooms after 10pm.
Damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.

Smoking is not allowed in any room on the property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.

Pet Policy: We do not permit pets at Bay Vista (this also includes small dogs that don't shed).  Seeing Eye Dogs by arrangement only.